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Servicing and Support

Our service agreement is designed to help you make the most of your "Benefit Dollars".  It includes, but is not limited to, the following:

Administrative/Day-to-day Support:

  • First line of contact
  • Liaison with carriers
  • Claims mediation
  • Billing inquiries
  • Disability management
  • Coordination of plan amendments
  • Contract/booklet reviews

Communications:

  • Customized employee communications (amendments, legislative changes, industry changes, value added products)
  • Corporate policies
  • Benefit surveys

Employee Education Sessions:

  • Employee meetings for change of benefits/carriers
  • Coordination of health & wellness fairs